888/8-9 Ploenchit Road Pathumwan District Mahatun Plaza Building
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Reviews and Ratings
Feedback from previous guests about their experience.
82%
liked the hotel and would stay again
Spacious rooms
Excellent service
Limited dining options
Not near eateries
8.2/10
Great
Rooms
8.6
Location
9.4
Service
8.3
Dining
7.9
Guest reviews
8.2/10
based on 11 reviews
4.5/5
based on 4940 reviews
8.0
8.0/10 based on 2070 reviews
#29 of 968 hotels in Bangkok based on Tripadvisor
Desmond
United Kingdom,
March
2024
8.8/10
The hotel is located right in Bangkok, with well-cleaned rooms that have a panoramic bathroom. The service was impeccable from check-in to check-out, although they could work on being more patient and improving customer service. The location is superb, just in front of the Ploenchit station, making it extremely convenient for exploring the city. The dining experience was delightful, especially on the 8th floor with a variety of seafood and international cuisine. Overall, a great value for your money with excellent facilities.
Rooms
9.0
The rooms were well cleaned daily with fresh towels and had a panoramic bathroom.
Service
8.0
From check-in to check-out, the service was immediate and impressive.
Location
10.0
The hotel is right in front of Ploenchit station, offering easy access to transportation.
Dining
8.0
The dining experience was excellent, especially on the 8th floor with seafood and international food.
Facilities
9.0
The hotel offers a range of facilities ensuring a comfortable stay.
Matthew
United Kingdom,
January
2024
8.6/10
The hotel offers breathtaking views of Bangkok, full-function equipment in the rooms, clean bathrooms, and fantastically comfortable beds. However, there is room for improvement in the staff's patience and customer service skills. The location, just in front of the Ploenchit BTS station, is perfect for exploring the city center.
Rooms
9.0
The rooms provide stunning views of Bangkok, are well-equipped, with clean bathrooms, and feature incredibly comfortable beds.
Service
7.0
The service was good overall, with attentive staff from check-in to check-out. However, one staff member needs to work on patience and customer service.
Location
10.0
The hotel's location is superb, right in front of the Ploenchit BTS station, making it convenient for traveling around the city center.
Dining
8.0
The dining experience is delightful with good quality food options, especially the seafood and international dishes on the 8th floor.
Facilities
9.0
The hotel offers great facilities, including live music, and the dining options are top-notch for quality and variety.
Charles
United States,
December
2023
8.8/10
I absolutely loved my stay at this hotel! The rooms were spacious and had a sofa bed, plenty of amenities, and a strong lamp. The location was superb, right in front of the Ploenchit BTS station and close to many eateries. The service was top-notch, with the staff providing immediate and excellent assistance. However, the dining experience could have been improved with a more diverse menu. Overall, a fantastic experience with great value for money.
Rooms
9.0
The rooms were spacious, well-equipped, and had a strong lamp.
Service
9.0
The staff provided exceptional service, waiving fees promptly and displaying great hospitality.
Location
9.0
The hotel is conveniently located right across from the Ploenchit BTS station, making it easy to access main attractions in Bangkok.
Dining
8.0
The dining experience was good, with quality food and live music, but could offer more variety.
Facilities
9.0
The facilities available were great, including a seafood restaurant on the 8th floor with international cuisine.
Thomas
United Kingdom,
November
2023
9.0/10
My stay at the hotel was fantastic. The rooms were spacious and had a comfortable bed, and the strong lamp provided great lighting. The service was top-notch, with immediate attention from every staff member, making our experience truly impressive. The location was ideal, right next to the Ploenchit BTS station. The dining experience on the 8th floor, offering seafood and international food, was exceptional. The facilities were well-maintained, providing everything we needed during our stay.
Rooms
9.0
I stayed on level 14 in a room with a comfortable bed and very good space for 4. The strong lamp was a nice touch.
Service
10.0
Every member of the staff offered kind hospitality, making us feel truly valued.
Location
9.0
The hotel is located next to the Ploenchit BTS station, which was super convenient for getting around the city.
Dining
8.0
The dining experience on the 8th floor was exceptional with a great selection of seafood and international food.
Facilities
9.0
The hotel's facilities were well-maintained and provided everything we needed for a comfortable stay.
Spacious rooms
Limited dining options
Willie
United Kingdom,
October
2023
9.2/10
I was amazed by the stunning views of Bangkok from the Premier Lounge access room. The full set of function equipments in the room made my stay even more exceptional. However, there were some issues with the price for the value provided.
Rooms
9.0
The room with breath-taking views of Bangkok was truly awe-inspiring. Having Premier Lounge access was a fantastic perk, and the room came equipped with everything I needed for a comfortable stay.
Service
9.0
The staff provided amazing hospitality throughout my stay. Every member of the staff was incredibly supportive and attentive to all my needs.
Location
10.0
The hotel's location just in front of the Ploenchit BTS station was incredibly convenient for exploring Bangkok. Being in such a strategic area made it easy to access all the city has to offer.
Dining
9.0
The dining experience was superb, especially at the 8th-floor seafood restaurant with its international cuisine and live music. The quality of food was exceptional.
Facilities
9.0
The hotel facilities were top-notch, providing everything I needed for a comfortable and enjoyable stay.
Stephen
United Kingdom,
September
2023
9.0/10
I had a wonderful stay at the hotel. The rooms were beautifully cleaned daily with fresh towels and offered stunning views. Having a queen bed and enjoying breakfast made my stay even better. The service was top-notch, and the staff impressed me by waiving fees promptly. The location, being near the BTS station, was perfect for exploring Bangkok's vibrant area. The dining experience, especially the seafood on the 8th floor, was exceptional. Overall, a great value for money with outstanding amenities.
Rooms
9.0
The rooms were well cleaned daily with fresh towels and had a stunning view. The queen bed was comfortable, and having breakfast included was a nice touch.
Service
9.0
I was amazed by the excellent service at this hotel. The staff provided great services and support, ensuring a memorable experience throughout my stay.
Location
10.0
The hotel's location just in front of the Ploenchit BTS station was incredibly convenient. Being situated in the heart of everything, it made exploring the city a breeze.
Dining
8.0
The dining experience was fantastic, especially the international dishes served. The seafood and international food on the 8th floor were a highlight of my stay.
Facilities
9.0
The hotel facilities were great and well-maintained, offering everything I needed for a comfortable stay.
Charlie
United Kingdom,
September
2023
9.0/10
The hotel is conveniently located next to the Ploenchit BTS station, making it easy to explore the city. The friendly staff provides excellent service, ensuring a pleasant stay. Dining options include a variety of good quality food with live music, especially at the Seafood restaurant on the 8th floor. The facilities are well-maintained, offering a comfortable and enjoyable experience for guests.
Rooms
9.0
The rooms are well cleaned daily with fresh towels, equipped with a comfortable bed and a clean bathroom.
Service
9.0
The staff provided excellent service, which was prompt and impressive.
Location
10.0
The hotel is literally next to the BTS Ploenchit station, offering great convenience for transportation.
Dining
8.0
The dining experience is enjoyable, especially at the Seafood restaurant on the 8th floor.
Facilities
9.0
The facilities are well-maintained and contribute to a comfortable stay.
John
United States,
May
2023
7.8/10
I had a wonderful stay at the hotel. The room was comfortable with excellent service from the staff. The location was perfect, right across from the Ploenchit BTS station, but dining options were a bit limited. Overall, a great value for money.
Rooms
8.0
The room on the 28th floor was cozy with comfortable beds and pillows.
Service
7.0
Every member of staff offered kind hospitality during my stay. However, one staff member could improve her customer service skills.
Location
9.0
The hotel's location is ideal, right across from the Ploenchit BTS station and very central.
Dining
7.0
The dining experience at the 8th-floor seafood restaurant was good, but I wish there were more options.
Facilities
8.0
The hotel facilities were great and the immediate service was impressive.
James
United Kingdom,
May
2023
8.0/10
The hotel is ideally located just in front of the Ploenchit BTS station, making it convenient for transportation, but slightly outside the city center at Siam Square. The rooms offer an amazing view and are spacious enough for four people, featuring fresh towels and a comfortable king-size bed. The service was good overall with kind hospitality; however, there is room for improvement in terms of patience and customer service. The dining experience on the 8th floor offered high-quality seafood and international food options. The hotel is inclined to offer a drink while waiting for a taxi, adding a nice touch to the service.
Rooms
8.0
The rooms have an amazing view and are spacious enough for four people, featuring fresh towels and a comfortable king-size bed.
Service
7.0
The service was good overall with kind hospitality, but could benefit from improving patience and customer service.
Location
9.0
The hotel is conveniently located just in front of the Ploenchit BTS station, with shopping centers nearby, but slightly outside the city center at Siam Square.
Dining
8.0
The dining experience on the 8th floor offers high-quality seafood and international food, adding value to the stay.
Facilities
8.0
The hotel offers good facilities, including a nice touch of offering a drink while waiting for a taxi.
Jim
United States,
May
2023
8.2/10
I had a comfortable stay at the hotel with a spacious room featuring a king-size bed and a great view. The premier club lounge access was a nice bonus, but some improvements could be made in terms of service and dining options. The hotel's location right outside the Ploenchit BTS station made it convenient for exploring the city's shopping centers and major sites.
Rooms
8.0
My room was equipped with a comfortable bed and offered a great view.
Service
7.0
The staff provided good service, but they could be more patient and improve their customer service.
Location
9.0
The hotel's location just in front of the Ploenchit BTS station was perfect for accessing shopping centers and major city attractions.
Dining
8.0
I enjoyed the good quality food in the 8th-floor seafood restaurant with international options.
Facilities
9.0
The hotel offered great services from the staff and had facilities like live music in the dining area.
Kathryn
United Kingdom,
May
2023
8.0/10
The hotel offers rooms with very good space for 4 and a good view of Bangkok, which are kept clean and provide a view over the Skytrain. The service was exceptional, with waived fees and prompt assistance from the staff, though some improvement in customer service could be made. The location is slightly outside the city center at Siam Square but in a good strategic area close to Ploenchit BTS station. Dining options include live music and good quality food. The facilities are well-maintained, making it a comfortable stay overall.
Rooms
8.0
The rooms were spacious, clean, and offered a great view of Bangkok.
Service
9.0
The service was outstanding, with waived fees and attentive staff assistance, though some areas can be improved in customer service.
Location
8.0
The hotel is located in a good strategic area slightly outside the city center at Siam Square, close to Ploenchit BTS station, making it convenient for exploring Bangkok.
Dining
7.0
Dining options include live music and good quality food, offering a pleasant experience for guests.
Facilities
8.0
The facilities are well-maintained, providing a comfortable stay for guests.
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